Motorized awning product safety recall

On November 24, 2010 Health Canada recalled the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-coloured. "Somfy" is printed on the motor head. Motor heads that are entirely black in colour are not included in this recall.

The recalled Sunea CMO RTS can be identified by the following model numbers which are printed on a label on the motor tube:

  • 525A2
  • 535A2
  • 550R2


What is the danger?

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.

At time of the recall neither Somfy ULC nor Health Canada has received any reports of incidents or injuries related to the use of these products.

What should I do?

You should immediately stop using the recalled awning motors and the awning's manual crank, and unplug and/or disconnect the electric supply by shutting off the fuse or circuit breaker controlling the unit to protect against anyone using the awning. Consumers should contact Somfy ULC to receive free installation of a replacement awning motor by an authorized Somfy representative.

For more information, consumers may contact Somfy ULC at 1-800-637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website.

How many were sold and where?

About 143 of the recalled products were sold at awning dealers and retailers in Ontario and in Quebec from December 2009 to September 2010. These units were manufactured in France and imported by Somfy ULC of Mississauga, Ontario.

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