Independent Adjuster

This is a claims adjuster who provides services to insurance companies and is compensated by a fee.

This person is not an employee of the insurance company so sometimes is more open about negotiation. All adjusters are bound by a code of conduct and will treat you fairly, respectfully and courteously.

If you have any difficulty communicating with your adjuster do let your broker or agent know. Often a third party can help resolve small differences. Your agent or broker can only facilitate, they are not licensed to adjust claims.