An incident is sometimes referred to as a "near miss". This could be an event such as a slip and fall on your premises but no injury resulted. This even could have possibly resulted in injury to persons or property but due to the circumstances of the event, did not.

All incidents should be regarded as an area of concern. You need to consider the possibility of what could have happened and take appropriate measures to minimize or eliminate this occurring again.

Check with your insurance agent or broker if you have had an incident. If your policy is "claims-made" in form then report is necessary if a claim arises from this at a later date.