Hoover vacuum can cause fires

On February 10, 2011 the Hoover® WindTunnel Bagless Canister Vacuums have been recalled.

This recall involves the Hoover® WindTunnel Bagless Canister Vacuums cleaners with model number S3755050. The vacuum is available in silver, and comes with a powered nozzle.

If the model number is S3755 on the label and the first four digits of the serial number are one of the numbers listed below, then the vacuum is included in this recall.

2003

  • February 0203
  • March 0303
  • April 0403
  • May 0503
  • June 0603
  • July 0703
  • August 0803
  • September 0903
  • October 1003
  • November 1103
  • December 1203


2004

  • January 0104
  • February 0204
  • March 0304
  • April 0404
  • May 0504
  • June 0604
  • July 0704
  • August 0804
  • September 0904
  • October 1004
  • November 1104
  • December 1204


2005

  • January 0105
  • February 0205
  • March 0305
  • April 0405
  • May 0505
  • June 0605
  • July 0705
  • August 0805
  • September 0905
  • October 1005
  • November 1105
  • December 1205


2006

  • January 0106
  • February 0206
  • March 0306
  • April 0406
  • May 0506
  • June 0606
  • July 0706
  • August 0806
  • September 0906
  • October 1006
  • November 1106
  • December 1206


2007

  • January 0107
  • February 0207
  • March 0307
  • April 0407
  • May 0507
  • June 0607
  • July 0707
  • August 0807
  • September 0907
  • October 1007
  • November 1107
  • December 1207


2008

  • January 0108
  • February 0208
  • March 0308
  • April 0408
  • May 0508


If the product is still in the carton, an affected product can be identified by the model number located in the lower right front panel of the carton and the carton date code may be found on lower back panel of the carton.

The six digits of the carton date code represent the Month, Day and Year of Manufacture (MMDDYY). All models with carton date codes for the years 2003, 2004, 2005, 2006, 2007 (last two digits are 03, 04, 05, 06, 07) are affected. Models with carton date codes for January through May 2008 are also affected (01DD08, 02DD08, 03DD08, 04DD08, 05DD08).

What is the danger?

The power cord between the powered nozzle and the wand can short-circuit posing a fire and shock hazard to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.

In the United States and Canada, Hoover has received 69 reports (eight of which were reported in Canada) of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports (one of which was reported in Canada) of carpet damage. There has been one report of minor injury.

At time of the recall Health Canada has not received any reports of incidents or injuries related to the use of these vacuum cleaners.

What should I do?

You should immediately stop using the recalled vacuum cleaners and contact Hoover Inc. for further instructions.

For more information, consumers may contact Hoover Inc. at 1- 888-564-2066 between 8 a.m. and 7 p.m. EST Monday through Friday, or visit the recall website.

How many were sold and where?

Approximately 35,662 units of the recalled vacuum cleaners were sold at various retailers and dealers across Canada.

The recalled vacuum cleaners were sold from March 2003 to December 2008. The units were manufactured in China. The manufacturer is Hoover Inc. of Glenwillow, Ohio.

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