Hammerhead and Explorer stroller danger

On July 28, 2011 an alert was posted for phil&teds® "explorer"TM and "hammerhead"TM Strollers

This is a Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and phil&teds®

This recall involves the phil&teds® "explorer"TM and "hammerhead"TM Strollers. The recalled strollers have metal frames and were sold as single strollers or with a doubles kit to make them double strollers. The "explorer"TM stroller is a 3 wheeled stroller with a black powder coated steel frame and a fabric seat, basket and canopy. The "hammerhead"TM stroller is a 4 wheeled stroller also with a black powder coated steel frame and fabric seat, basket and canopy. "Explorer"TM strollers were sold in a variety of colors, and the "hammerhead"TM strollers were sold in black only.

The strollers can be identified by the following UPC:

  • explorerTM Buggy Black EAN: 9420015728262
  • explorerTM Buggy Navy EAN: 9420015728255
  • explorerTM Buggy Red EAN: 9420015728231
  • explorerTM Buggy Apple/Black EAN: 9420015728248
  • explorerTM Buggy All Apple EAN: 9420015728781
  • explorerTM Buggy Black EAN: 9420015701029
  • explorerTM Buggy Navy EAN: 9420015733044
  • explorerTM Buggy Red EAN: 9420015701036
  • explorerTM Buggy Apple/Black EAN: 9420015732177
  • explorerTM Buggy All Apple EAN: 9420015733075
  • hammerheadTM Black EAN: 9420015719116
  • hammerheadTM Promo EAN: 9420015725612

Affected strollers were manufactured between June 2010 and January 2011. The serial numbers run consecutively with the month and year first, followed by the unit number. Affected serial numbers are: 0610/0001 to 0111/4788 (June 2010, unit #1, to January 2011, unit #4788). This information can be found on a sticker attached to the inside of the left hand hinge when viewing the stroller from behind.

The "explorer"TM stroller will have a label affixed to the lower rear cross bar/axle bar which states "phil&teds® Model EX".

The "hammerhead"TM stroller will have a label affixed to the lower rear cross bar/axle that states "phil&teds® Model HH".

What is the danger?

It has become apparent that it is possible for the brakes on some units of the "explorer"TM and "hammerhead"TM strollers to become damaged resulting in the brakes no longer functioning as intended or failing entirely (affected serial numbers are listed above) and posing a risk of injury to the occupant.

phil&teds® has received eight reports of incidents worldwide, however, no injuries have been reported.

At time of the recall neither Health Canada nor phil&teds® has received reports of injuries related to the use of these strollers in Canada.

What should I do?

You should immediately stop using the affected stroller and contact phil&teds® to arrange to receive an upgraded brake assembly. Regardless of any indication of damage you are advised to register with phil&teds® to receive a replacement frame and self install instructions free of charge.

phil&teds® are supplying a replacement stroller frame (with the improved brake system) to all consumers in possession of strollers within the indicated serial number range.

"explorer"TM owners will receive a new frame fitted with an upgraded brake assembly and instructions will be provided allowing owners to perform an in-home swap over of the stroller frame.

"hammerhead"TM owners will need to take in or send their stroller to a phil&teds® authorized repair center so the brake assembly can be replaced. "Hammerhead"TM owners will receive a pre-paid return shipping container in order to return the stroller to phil&teds®.

For additional information in the U.S. and Canada, contact phil&teds® USA toll free at 1-855-652-9019 between 9 a.m. and 5 p.m. MT Monday through Friday or visit the company's website.

How many were sold and where?

Approximately 1,900 "explorer"TM units and 65 "hammerhead"TM units of the recalled strollers were sold at specialty Juvenile goods outlets and online retailers across Canada.

In the United States, approximately 7,400 "explorer"TM units and 160 "hammerhead"TM units of the recalled strollers were sold.

These recalled products were sold from August 2009 to March 2011 in Canada and in the United States.

The units were manufactured in China.The manufacturer is phil&teds® of New Zealand. The importer is phil&teds® USA Inc. of Fort Collins, Colorado.
Insurance Answer

Good risk management with a focus on quality control should help prevent most claims. When a situation like this does occur then the cost of the product recall can be addressed through an insurance policy. If there is deemed to be a higher risk of injury, often seen with children's furniture, then you will likely see a higher than usual deductible for claims resulting from product injury.

Take control of your insurance. Talk to your broker or agent.