Clamp meter voltage reader safety recall

On December 16, 2010 Health Canada ordered a recall of Clamp Meters and Multimeters by Extech Instruments Corporation.

These clamp meters and multimeters are branded by Extech Instruments. "Extech" and the model number can be found on the front of the product, and the serial number can be found on the back of the product.

Be aware that serial numbers that begin with "A" are not included in the recall.

The following models are included in this recall:

  • Clamp meter models: EX612, EX613, EX622, EX623
  • Multimeter models: EX540, EX542 and EX570

What is the danger?

The concern is that when the battery runs low, the meters can fail to give an accurate voltage reading, resulting in the operator falsely believing the electrical power is off or low. This poses a shock hazard.

In the United States, Extech received one report of a meter displaying an incorrect voltage reading. No injuries have been reported.

At time of the recall Health Canada has not received any reports of incidents or injuries related to the use of these products.

What should I do?

You should immediately stop using the affected instruments and return them to Extech Instruments' office at FLIR Systems Canada for a free replacement.

For more information, you may contact Extech Instruments by telephone at 1-855-239-8324 between 8:30 a.m. and 5 p.m. EST Monday through Friday, by email at moc.hcetxe|llacer#moc.hcetxe|llacer or visit the Extech website.

How many of these were sold and where?

Approximately 1,077 units of the recalled products were sold at disaster restoration, electrical, electronic, HVAC and industrial distributors across Canada.

A complete listing of distributors can be found on the Extech website.

These recalled products were sold between February 2008 and November 2010. The meters were manufactured in China. The company is Extech Instruments Corporation of Waltham, Massachusetts.