Bad hair gel for kids bacteria alert

On July 19, 2011 Health Canada recalled Baléa Kids Hair Putty in Tropical Fruit Punch Scent.

This recall involves Baléa Kids Hair Putty in Tropical Fruit Punch Scent sold at Shoppers Drug Mart / Pharmaprix. The hair styling product is packaged in a 150 ml clear jar. The product has a green label with a red cartoon porcupine and "Tropical Fruit Punch" on the front.

The product can be identified by UPC 057800741640. Only lot code C117 is affected by this recall. The lot code can be found on the bottle directly underneath the bar code. All other lot codes of this product are safe for sale and use.

What is the danger?

Shoppers Drug Mart / Pharmaprix is voluntarily recalling one lot of this product as a precautionary measure due to the potential for microbial contamination. The affected lot may be contaminated with a strain of bacteria called Burkholderia cepacia. This bacterium may result in serious illness for certain individuals with compromised immune systems or chronic lung issues, such as cystic fibrosis.

At time of the recall neither Health Canada nor Shoppers Drug Mart / Pharmaprix have received any reports of incidents or illnesses related to the use of this product.

What should I do?

You should immediately stop using the recalled product and return it to any Shoppers Drug Mart or Pharmaprix store for a refund or gift card.

For more information, consumers may contact Shoppers Drug Mart or Pharmaprix at 1-800-746-7737.

How many were sold and where?

Approximately 3,500 units of the recalled hair putty were sold in Shoppers Drug Mart / Pharmaprix stores across Canada. The recalled products were sold from April 2011 until July 8, 2011.

The hair gel was manufactured in Canada. The manufacturer is Shopper's Drug Mart / Pharmaprix of Toronto, Ontario.

Insurance Answer

Good risk management with a focus on quality control should help prevent most claims. When a situation like this does occur then the cost of the product recall can be addressed through an insurance policy. If there is deemed to be a higher risk of injury, often seen with children's furniture, then you will likely see a higher than usual deductible for claims resulting from product injury.

Take control of your insurance. Talk to your broker or agent.