Bad Faith

Bad faith is an allegation that the the insured or the insurers have failed to act in good faith. It is stated that they have acted in a manner inconsistent with what is reasonably expected. A party to an insurance contract is said to have acted in “bad faith” if that party has deceived the other party or otherwise treated that party unfairly.

This is a very serious complaint and should be dealt with by the proper authority. The insurance regulators websites are shown below.

Discuss this matter with your agent or broker. Bad faith claims can often go all the way to the Supreme Court before final decisions are made.