Air exchange hot motor fire recall

On June 24, 2011 there has been an expansion on February 2008 Safety Upgrade Program on Air Exchangers.

This Safety Upgrade Program involves air exchangers sold under different brands that are used to circulate air in and out of the home. The metal air exchangers are painted blue or grey. Air exchangers included in the Program were manufactured from 1983 through 2001 and have brand and model information printed on the unit's rating plate or on the side of the unit.

The following brand names and model numbers are included in the Expansion of the Safety Upgrade Program:

  • Venmar Model Econair 25, VE-25, EC-20XXX, UNIVENT, VE-25A, TU06XXX, EC-25, A-109, PRO 100, PRO 200, EA 20XXX, 41005, Air Exchanger RC-120, CH30110, VA30000
  • Venmar Model AVS 41000
  • vänEE 1601510
  • Flair 30XXX, 41XXX
  • IVL IVL100
  • Hush 1601510
  • Guardian by Broan AE60

What is the danger?

The motor in the air exchangers can overheat, posing a fire hazard.

Venmar Ventilation Inc. has received nine reports of overheating incidents resulting in fires and property damage in Canada.

At time of the recall Health Canada has not received any reports of incidents and injuries related to the use of these air exchangers.

What should I do?

You should turn off the affected unit and contact Venmar Ventilation Inc. as soon as possible. Venmar Ventilation Inc. will dispatch a field technician who will inspect and retrofit the affected units free of charge.

For more information, you may contact Venmar Ventilation Inc. at 1-866-441-4645 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website.

You may also mail Venmar Ventilation Inc. at the following address:

550 Lemire Blvd,
Drummondville, Quebec
J2C 7W9.

How many were sold and where?

Venmar believes that approximately 40,000 of the affected air exchangers are still in operation today. These were sold at retail hardware stores and selected Heating, Ventilating & Air Conditioning wholesale distributors across Canada.

These affected air exchangers were sold from 1983 to 2001.

The air exchangers were manufactured in Canada. The manufacturer is Venmar Ventilation Inc.

Insurance implications

When you manufacture, distribute or retail products then you need to consider product recall insurance. To quickly deal with this type of situation is very important for your business reputation and to help protect the consumer. Take control of your commercial insurance - talk to your agent or broker to find out what options are available to you. You need to keep operations flowing and profits coming in or you will not be in business for long.